|Issue||Items which can be returned*|
|Dissatisfied with the item||
ITEMS WHICH CANNOT BE RETURNED
*Terms & conditions
- Return requests will only be processed till 7 days from delivery.
- Electronic items: We will carry out a quality check to validate the complaint before processing any request for refund/replacement. Returns/replacements will be accepted for only those items which are found to be faulty/ defective.
- Items that you return should not be used, washed, altered/tampered or soiled. All original packing, labels, tags, leaflets, manuals, warranty/guarantee cards, freebies, accessories such as belts, locks, straps, etc. should be intact. The courier will not accept your item in absence of these. Items with locks/passwords should be returned unlocked/disabled.
- Some items are bound by the brand's specific policies regarding repair, exchange and returns. These policies will be binding on the customer.
- Replacements will depend on the availability of the item.
- Refund or replacement will be initiated after the pick-up of product.
- Only Imported Gift Vouchers are not returnable or refundable for cash.
- Items sold as sets/combos cannot be exchanged or returned individually.
- In case the replacement item is out of stock, we will refund your amount.
- Items with locks/passwords should be returned unlocked/disabled.
We will initiate refund to the following modes once your item is received by us or the seller:
|Payment mode||Refund mode options|
|CC Avenue/Paytm||CC Avenue/Paytm|
|Cash on Delivery*||NEFT to Bank account|
|Gift card/ Gift voucher||Gift card/ Gift voucher|
⚊ We may request for information/documents to verify your credentials before initiating the refund.