TERMS AND CONDITIONS
The terms and conditions of our company is as follows –
- “Only Imported” is not responsible for the change of general information on the pages of the site without any prior notice.
- Any kind of warranty or guarantee is not provided for the accuracy, timeliness, performance, completeness or suitability of the information and materials displayed on the site by our company.
- Information and materials may be unsound or faulty and we expressly exclude responsibility for any such information to the fullest extent permitted by law.
- Use of any information or materials on our website is entirely at the risk of the user. Our company shall not be responsible for any products, services or information available through our company site to meet your personal demands.
- Our company owns the license of the content and material of the design, layout, look, appearance and graphics of the website of the company. Without the copyright notice any kind of duplication is illegal and will not be approved.
- The logos and formats which are duplicated and not the property of, or licensed to the operator, are widely recognized on the website of the company.
- Unsanctioned use of “Only Imported” may be taken as illegal and /or be a criminal offence.
Our company, “Only Imported” include links to other websites such as FACEBOOK / TWITTER / PINTEREST etc. for the convenience of the customers to provide further information regarding our services and reputation.
TERMS OF SALE
The agreement between the buyer and the seller is fully commercial in “Only Imported”. Sometimes a third party is involved between the buyer and the seller. The terms of sale by third parties to you on “Only Imported” comes under the participation agreement of the company. When you use our service (for example Your Profile, Gift Cards or Amazon applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to “Only Imported” ("Service Terms"). If these terms of Sale are inconsistent, they will be controlled by the company.
The terms of sale of “Only Imported” are as follows –
- Agreement with the buyer
As soon as you order any product from our online store website, you enter into the agreement with us. After the order has been placed and all the billing formalities are completed, the company asks for a confirmation. When you confirm the order, a message is sent to you either through email or text message as per your choice while placing the order. The confirmation message acknowledges you for shopping from our site and gives an approximate delivery date. This is the first phase of the process. In the next phase when your purchased product is ready for dispatch again a message including delivery details is sent to you either through email or text messages. In this way you are always kept updated and alerted about their purchased product. After the delivery is completed you are informed about the delivery update with a small note of acknowledgement and further offers on the site.
- Cost and stock
Whenever any customer adds a product into his/her cart the amount shown includes all taxes and legal duties. The company tries to give the best market price for our customer. One can compare the same product in other website but our company gives the best bargain. We try to fit our product according to our customer budget. Our sales executives manages to do so keeping all the other aspects in mind. “Only Imported” has the highest stock of imported products which no other company can provide. You can get your most desiring product from any part of the world at your doorstep through our company. We have our offices at all leading countries which helps you to select the branded products of all companies around the world. We try to maintain our stock according to the demand of the market. Sometimes rare products do get out of stock but we try to fulfill them as soon as possible.
- Quality of the products
There is no compromise regarding the quality of any product sold from our site. In the cycle of delivery process a product goes through quality checking twice, once in the overseas office and again at the Indian office before dispatching. We try to give the best quality product to our customers. The satisfaction of our customers is the main aim of our company. We believe that customer satisfaction is the key thing for the prosperity of the company. Quality of the product cannot be compromised at any cost and our full focus is directed towards the satisfaction of the customer.
- Cancellation policy
An order can be cancelled for any reason before shipping and our customers are kept updated through whole process from buying to delivery of the product. You can cancel your order for any reason. If your purchased product has already been shipped and you are not satisfied for any reason then you can personally talk to our customer care executives for a return request through our dedicated customer service helpline. You can also visit your account on our site and select the appropriate option for cancellation/ return for your order.
- Custom duties
As our company brings you only imported products, custom duties are applicable for all the products. All the taxes and custom duties are included along with the price of the product. Customs formalities are fulfilled by our company and it is the responsibility of our company to make a hassle free legal formalities regarding you purchased product.
- Subjection of the company
“Only Imported” is not subjected for any kind of personal loss or preference of any product purchased. It is also not responsible for any kind of damage of the product after it is delivered. Our company safely brings you the product at your doorstep but once it is delivered the company will not be held responsible for any kind of damage or personal quality preference. You can express your suggestions or comments regarding this in our feedback section to improve us in future.